Pumiceland FAQ’s

Pumicelands Fire and Emergency New Zealand is responsible for issuing fire permits and fighting fires across the Bay of Plenty, Central North Island. It was formed in 2015 following the amalgamation of 10 separate rural fire districts within the region. Its mission is to protect lives, rural homes, orchards, farms, forests and conservation lands from the damaging effects of vegetation wildfires.

Pumicelands Fire and Emergency New Zealand is responsible for issuing fire permits and fighting fires across the Bay of Plenty, Central North Island.

It also oversees the development of fire plans, health and safety plans and the responsible management of fire permits for rural areas and works closely with local partners such as Department of Conservation, forest owners and local councils to achieve this.

Pumicelands covers approximately 2.35 million hectares of rural and forest areas in the wider Bay of Plenty, Taupo and South Waikato, excluding the metropolitan areas of Tauranga, Rotorua, Whakatane and Taupo.

The region is broken up into eight rural fire zones: Moana, Eastern, Urewera, Tokoroa, Plateau, Rotorua, Turangi and Taupo.

The Pumicelands Fire and Emergency New Zealand main office is in Rotorua, however there are staff based throughout the region and 42 separate rural fire depots across the Pumicelands region. We also have dedicated zone representatives in each area so there is always someone close at hand with local knowledge for people to contact.

Yes, absolutely. We have local zone representatives in each area to support on-the-ground operations, process permit applications based on local knowledge, be the main point of contact for the area and strengthen community partnerships.

For contact details of your local representative, visit the About Us section of our website, www.pumicelands.co.nz

Yes. Each of the eight zones has a local representative who is the main point of contact for the area if you need help or have queries.

For contact details of your local representative, visit the About Us section of our website, www.pumicelands.co.nz

A fire permit is required for all open air fires during a, ‘Restricted Fire Season.’ Visit the Pumicelands Fire and Emergency New Zealand website to check the fire season status of your Area.

Fire permits are required for all open air fires, including controlled burns, campfires, cooking fires, rubbish fires and braziers. Everyone has a responsibility when it comes to open air fires and having a permit is the first step.

Fire permits can be easily applied for online at www.pumicelands.co.nz, with information stored online to make it even easier to apply in the future. If you need help or want to talk to someone in your area, contact your local zone representative by visiting the About Us section of the website. You can use your smart phone or tablet to access our permit system, just type in the web address to get you there.

If you have had permits issued prior to September 2016, the old system, you will now need to apply for permits, online. Pumicelands Fire and Emergency New Zealand main office does not issue permits. It is issued by your local zone representative.

No, applying for a permit doesn’t cost.

Permits may take up to three business days to process and are not issued on weekends or public holidays, so you may need to plan ahead.

For people with limited internet or computer access, permits can still be applied for through local councils or by contacting your local zone representative. For details on who to contact, visit the About Us or Contact Us sections of our website.

You can contact your local zone representative directly for help or information on permits. Contact details are in the About Us section of our website.

Local council details are also available on the website under the Contact Us section.

You can also contact the Pumicelands main office in Rotorua, on 07 349 2795 or admin@prfa.org.nz.